Terms of Service

Entity: JVO ("we," "us," "our")
Contact: hi@jvo.io

These Terms of Service ("Terms") govern your use of the JVO website, platform, and AI video generation tools (the "Services"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be legally able to form a binding agreement to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

2. Your Account

You must provide accurate information when creating an account. You are responsible for keeping your credentials secure and for all activity under your account. Notify us at hi@jvo.io if you suspect unauthorized access.

3. The Services

JVO allows you to upload images, generate AI images, and create AI-generated videos. We use third-party AI models to process your content. The Services are provided "as is" and may change, be updated, or experience downtime without notice.

4. Your Content

You retain ownership of the content you upload and the outputs generated. You grant JVO a license to host, process, and store your content solely to provide the Services. We do not use your content to train AI models unless you opt in.

You are responsible for ensuring you have all necessary rights and permissions for content you upload, including likeness and consent rights for any identifiable person.

5. Acceptable Use

You agree to use the Services only for lawful business and personal purposes. You must not:

• Break any applicable law or regulation
• Upload content you do not have the rights to use
• Infringe on intellectual property, privacy, or publicity rights
• Use the Services to mislead or impersonate others without permission
• Interfere with, disrupt, or overload the Services

We may suspend or terminate access for violations.

6. Payments and Credits

Paid plans and credit purchases are processed through Stripe. All fees are in USD and are non-refundable except where required by law. Prices may change with notice. Credits may expire as described in your plan terms.

7. Intellectual Property

The JVO platform, brand, and software are owned by us. If you believe content on the Services infringes your rights, contact us at hi@jvo.io.

8. Disclaimers

The Services are provided "as is" without warranties of any kind. AI outputs may be inaccurate or unexpected. You are responsible for reviewing all generated content before use.

9. Limitation of Liability

To the maximum extent permitted by law, JVO is not liable for any indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid us in the 12 months prior to the claim, or CAD $500, whichever is greater.

10. Governing Law

These Terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved in the courts of British Columbia.

11. Changes

We may update these Terms. Changes become effective when posted. Continued use of the Services means you accept the updated Terms.

12. Termination

You may stop using the Services at any time. We may suspend or terminate your access for violations or at our discretion with notice.

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